PLACING AN ORDER
We work hard to make the ordering process as easy as possible! You will get an Order Confirmation Email when it has been received. Be sure to check your spam or junk folder if you don't see it.
Add the items you would like to purchase into your shopping cart and follow the instructions. We accept all major credit cards and PayPal.
We accept credit card orders by telephone at 800-548-6868 24 hours a day, 7 days a week. Have your item numbers ready for the products you'd like to order. Note: We cannot process PayPal orders over the phone.
U.S. Residents can send us an order using a personal check or money order. Add the items into your shopping cart and proceed to checkout, then follow the instructions for check by mail. You'll need a connected printer to print out your order form to send to us along with the check. All orders are processed upon physical receipt of your payment. However, check orders and money orders are held for bank clearance for 10 days. So to avoid any delays for fund clearance and/or inventory levels, we recommend you purchase your order via credit card instead.
We accept all four major credit cards, PayPal (online orders only), and check by mail.
To use an in-store credit online, you must be a registered customer. If you do not wish to register, you can use an existing in-store credit by calling in your order with Customer Service and mention that you have a credit you'd like to use. Your credit will never expire.
If you notice a mistake on your order, please contact us as soon as possible. Since it is our goal to ship your order within one business day, we cannot guarantee a correction once your order is processed. If your order is incomplete, incorrect, or damaged upon receipt, please
contact us as soon as possible.